Services
Crew Management Services
End-to-end crew management, far beyond recruitment alone.
How we work
One Partner from Sourcing to Re-employment
Every seafarer we deploy moves through a single, accountable process. Our responsibility does not end when the crew joins the vessel, it continues through every contract.
Phase 1 · Sourcing & preparation
- 1
Recruitment & Initial Screening
- 2
Technical Interview & Experience Verification
- 3
Pre-Employment Medical Examination (PEME)
- 4
Documentation
- 5
Pre-Departure Orientation (PDOS) & Training
Phase 2 · Deployment & management
- 1
Deployment
- 2
Onboard Monitoring
- 3
Performance Monitoring & Issue Support
- 4
Evaluation & Debriefing
- 5
Re-employment
Recruitment & selection
A Structured, Multi-Stage Selection Process
Every candidate must meet our competency, experience, communication and medical standards, as well as the specific requirements of each principal, before joining a vessel.
- 1
CV Review
- 2
Experience Verification
- 3
Initial Screening
- 4
Technical Assessment
- 5
Marlins & English Communication Test
- 6
PEME
- 7
Assignment & Principal Approval
Enhanced screening
Enhanced Screening for Senior Officers
Master · Chief Officer · Chief Engineer · First Engineer
Senior officer candidates undergo additional sea-service verification, references from previous principals, a leadership assessment and an English communication evaluation, reflecting the critical role these positions play in vessel safety and operational performance.
Qualities we select for, and develop
Fitness & Resilience
The physical fitness and resilience required at sea
Continuous Learning
Committed to professional development
Leadership & Teamwork
Performs under pressure and works well with others
Adaptability
Works effectively across cultures and situations
English Communication
Communicates clearly in spoken and written English
Loyalty & Commitment
Committed to the company, the vessel and the crew
Our crew pool
A Large, Deployment-Ready Crew Pool
A large and balanced pool is the foundation of reliable manning. Our deck and engine officers, ratings, catering crew and cadets allow us to respond quickly when a principal needs an officer of any rank or a specialist rating, including at short notice.
Our pool covers every department
- Deck Officers
- Engine Officers
- Deck Ratings
- Engine Ratings
- Catering Crew
- Cadets
Deployment-ready standby crew
Pre-screened officers and ratings on standby for planned and urgent crew changes.
Balanced across every department
Deck, engine and catering crew at every rank, so complete crews can be formed quickly.
A pipeline of our own cadets
Cadets developed in-house feed the officer ranks year after year.
Performance & quality
Our Responsibility Continues After Deployment
We actively monitor and manage crew performance throughout each contract, and use what we learn to improve the next one.
Retention-Focused
We keep proven crews together, contract after contract.
Disciplined Rehiring
Rehire decisions are based on master evaluation and owner feedback.
Reliable Crew Changes
A standby pool ready for planned and urgent crew changes.
The continuous quality cycle
- 1
Performance Monitoring
- 2
Master Evaluation & Owner Feedback
- 3
Debriefing
- 4
Performance Review
- 5
Redeployment Decision
- 6
Principal Approval
Every seafarer's performance is managed through a closed-loop process. Vessel and principal feedback directly informs redeployment, coaching, retraining and promotion decisions, so performance standards improve from one contract to the next.
Our crew management platform
JIMS, One Platform from Application to Sign-Off
JIMS (Jasindo Intelligence Management System) brings recruitment, document verification, approval workflows, compliance monitoring and deployment visibility together, keeping crew data accurate, certificates current and principals informed.
Integrated Crew Management
All crew data, from application through sign-off, managed on one centralised platform.
Transparency & Traceability
Every action and approval is recorded, supporting accountability and audit readiness.
Structured Approval Process
Every assignment follows a verification and approval workflow before a seafarer joins.
Real-Time Crew Status
Instant visibility of availability, document validity and deployment status.
Document Compliance Control
Evaluations, medicals and certificates verified against principal, MLC and STCW requirements.
Certificate Expiry Reminders
Automatic alerts ensure renewals are completed before deployment is affected.
Online Application
Seafarers apply, submit documents and follow their assignment status online.
The result for principals
- Faster crew response
- Stronger document control
- Enhanced audit readiness
- Regular crew-status reports
For seafarers · free crew app
Your Assignment, Always in Your Pocket
Download JIMS Crew Mobile to see vacancies, apply, upload your documents and follow your assignment status with us, anytime, from your phone.
Or open mobile.jasindods.com in your browser. App store links are being confirmed.